BEC考官教你商务英语写作 第三章商务书信写作：Unit 4 回复询问信

定义
回复询问信就是根据客户的来信回信说明自己公司情况并寄去价目表、目录等。

样例一：

dear ms smith
thank you for your enquiry of 2 october 2004 about our office furniture.
we have pleasure in enclosing our latest catalogue and price list. we hope you will find it of interest.
if you require any further details,please do not hesitate to contact us.
your sincerely

(感谢您2004年10月2日滚关于办公家具的咨询信。我们非常愿意随信附上最新的目录和价格表。我们希望您会对这些东西感兴趣。如果您需要了解更多的信息，请不要犹豫，跟我们联系。)

样例二：

dear mr. black
thank you for your letter of 14 march 2004, asking about office stationery. the enclosed catalogue contains full details of our range. in most cases we are able to supply you with goods you require with in ten days.
we look forward to receiving an order from you.
your sincerely

(感谢您2004年3月14日询问办公家具的来信。随信附上的目录包括了我们的系列产品的全部细节。在大多数情况下我们能够在10天内提供您所需的货物。盼望收到您的订单。)

样例三：

dear mrs. short
thank you for your letter of 15 may 2004 enquiring about our fax machines.
we have pleasure in enclosing our new brochure and price list of our fax machines.
we look forward to receiving your order.

yours sincerely

(感谢您2004年5月15日关于询问我们传真机的来信。我们非常感谢您随函附上我们传真机的新广告手册和价目表。盼望收到您的订单。)

常用套话：
->表示感谢
thank you for your letter（enquiry）of（date）.
->提及来信内容
with reference to your letter (enquiry) of..., asking if...
thank you for your letter(enquiry) of..., enquiring about/requesting/concerning...
->表达随信附上或寄送
we have pleasure to enclose...
we are pleasure to enclose...
we enclosed...
please find enclosed...
we are sending...
->结束信件
we look forward to hearing from you.
we look forward to receiving your reply.
i hope that this information will help you.
please do no hesitate to contact us if you need any further information.
please feel free to contact us if you have any further questions.
注意事项
1、在信的开头表示感谢。
2、表明随信附上何种物品。
3、结尾盼望对方来函或表示愿意回复对方问题。
practice 练习
david bush wrote a letter to enquire about the gh85 pocket radio. please reply his letter and give him some information about your product.