道歉篇（11）：延迟出具收据的道歉
Dear Mr. Wills,
亲爱的威尔斯先生：
I am very sorry for the delay in issuing the receipt for you, as you supposed, I was overwhelmed by awfully busy work then so that I forgot to issue the receipt. I have sent you the receipt of your purchase from us by express mail today. I do apologize for any inconvenience the delay may lead to you.
非常抱歉延迟为您开具收据。正如您猜想的，我当时的确是太忙了，以至于忘了给您开收据。今天我已经用快递把您购物的收据寄给您了。对此可能给您带来的不便，我感到非常地抱歉。
Thank you very much for your understanding.
非常感谢您的谅解。
With best regards,
Friendship Store
致上最诚挚的祝福，
友谊商店