Reading:【学校通知】学校要改变 campus tour guide 用 students instead of administrators.
Listening:【学生议论】女生同意。
原因有二：
1)officemember确实太忙。说她曾去过办公室，发现他们都running around忙于answering phone call，interview，还有 paper work 等。
2)她觉得确实学生有经验，反而比老师更了解，有些问题老师不知道怎么回答。她的 tour guide是一个很nice的人，但是不能回答一些实际问题。比如，当她去年是新生时问到 which dorm is noisy,which cafeteria is good 的时候，那人就不知道了。
参考答案：
In the reading material,the university is considering letting students be campus tour guides instead of staff in administration office.
In the listening material, we clearly learn that the woman likes the idea. One reason she gives is that the office workers are usually busy running around the office answering phone calls，interviewing or doing paper work. Another reason is based on the fact that students are more experienced than the office workers. They know about their school very well and can answer questions in detail，like which dorm is noisy or which cafeteria is good.
Therefore,she agrees with that opinion.