demand
要求.请求
But we booked the table a week ago! I demand to see the manager.
可是我们一星期前就预订餐位了！我要求见经理。
forget
忘记
Did you forget to make a reservation?
你忘记预订座位了吗？
mix-up
混乱的状态，混合（物），（口语）打架
There seems to be a mix-up: you gave us a table near the kitchen, but we wanted a table near the window.
你好像搞混了；你给了我们一张靠厨房的桌子，但我们要的是靠窗的桌子。
patron
老顾客、常客，赞助者
Patrons of the hotel can park their cars for free.
酒店的常客可以免费停车。
relinquish
让与，释放，放弃
Andy relinquished his seat to a guest who was waiting.
安迪把他的座位让给一位正在等候的客人。
remind
提醒，使想起
The waiter forgot my drink; I need to remind him.
那位服务生忘记送我的饮料了，我得提醒他。
secure
弄到.获得，为（借款等）作保，使安全
You have to pay now to secure the reservation.
你得现在付钱以保留订位。