星级饭店大堂英语 unit 12 check out结账退房第一课 general procedure 酒店退房一般程序
g:i'd like to check out.
旅客:我想结账离店。
r:have you settled bill?
接待员:您结账了吗？
g:no.i'd like to do that now.
旅客:还没有，我想现在结账。
r:you can settle your bill at the finance department on the fourth floor.
接待员:您可以在四楼的财务部结账。
g:okay.i've paid my bill.
旅客:好了，我已经结完帐了。
r:would you like some help with your luggage?
接待员:您需要帮忙提行李吗？
g:i think i can do it myself if i can borrow your trolley.
旅客:要是能借用一下你们的行李车，我想我自己就行。
r:certainly.just a moment,please.i'll get it for you.
接待员:当然可以。请稍等，我去给您拿行李车。