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客人认为被多收了电话费时-星级饭店大堂英语对话Unit 05 电话费(一)

星级饭店大堂英语 Unit 05 Phone bill电话费

Lesson One Guest Thinks Was Overcharged for a Call
第一课 客人认为被多收了电话费

G:I think there's a mistake on my phone bill
旅客:我认为电话计费单搞错了。

C:Really?What seems to be the problem?
店员:是吗?请问是什么问题?

G:I was overcharged for a call to Germany. I was charged for over an hour,but I know I didn't talk that long. Almost it was about half an hour to minutes
旅客:我打往德国的电话被多计了费用。费用是按一个小时计算的,但是我并没有通那么长的话。最多是半个小时至分钟的时间。

C:If you'd like, I can get the meter reading for the call from the operator so you can check it, so you can have a look at it.
店员:如果您愿意,我可以到电话总机处取电话计时表,以提供您核查,您可以查看一下。

G:Yes,pleaseI'd like to see it
旅客:好的,请你去取,我想看看。

C:OkayI'll get it for you. Could you check back with us tomorrow?
店员:好的。我给您取来。您能否明天再来一趟?行吗?