酒店英语口语一听就会 Chapter 2-5-0 投诉服务常用表达句型大全（MP3+字幕）

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[00:00.00]You can hear this...	你可以听这个……
[00:02.68]What's the problem, sir? Can I be of any assistance?	先生，出什么问题了？我能为您做点什么？
[00:11.30]This is quite unusual. I'll look into the matter. 	这很少见，我会调查此事的。
[00:19.20]Sorry. I'll change it for you at once.	对不起，我马上为您换。
[00:24.76]Please accept my apology on behalf of the hotel. 	请接受我代表饭店的道歉。
[00:32.65]I'm sure everything will be right again next time you come.	我保证您下次再来时一切都会好的。
[00:41.32]You can speak this...	你可以说这个……
[00:46.34]The pillow cases are stained and the bathtub is not clean.	枕头套是脏的，浴缸也是脏的。
[00:54.25]I'm afraid your room has been rented out. 	您的房间已被租出去了。
[01:00.74]Can you tell me exactly when I can get in?	你可以确切告诉我何时能入住吗？ 
[01:07.69]I won't pay the extra charge anyway.	我无论如何也不会付这笔额外费用。
[01:14.86]Can you change the room for me?	能给我换个房间吗？
[01:21.51]The light in this room is too dim. 	这房间里的灯光太暗了。
[01:27.13]Ah, yes, the room is too cold for me.	哦，还有，房间有点冷。
[01:35.27]This bill is wrong.	这个账单不对。
[01:39.93]Let me read the tape of the door lock to see if someone entered the room.	我先看看门锁的录像，有没有人在您不在的时候进过您的房间。
[01:51.10]The air conditioner is not working properly.	这个空调有些毛病。
[01:56.78]The water tap is dripping all the time.	水龙头老漏水。
[02:02.23]There's something wrong with the desk lamp.	台灯有些毛病。
[02:06.60]I'm terribly sorry, sir.	非常抱歉，先生。

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酒店英语口语一听就会 Chapter 2-5-0 投诉服务常用表达 句型大全（MP3+字幕）

酒店英语口语一听就会 Chapter 2-5-0 投诉服务常用表达句型大全（MP3+字幕）