酒店英语口语一听就会 Chapter 4-5-0 处理投诉句型大全（MP3+字幕）

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[00:00.26]You can hear this...	你可以听这个
[00:02.60]I'll speak to the chef and see what he can do.	我去和厨师商量一下，看他是否能给予补救。
[00:09.80]I'll check your order with the chef immediately.	我马上去问厨师，看您的菜做好没有。
[00:16.58]Would you like to have a drink first?	您是不是先喝点儿什么？
[00:21.28]But didn't you order chicken soup?	这不是您叫的鸡汤吗？
[00:25.59]What's wrong with it,sir?	怎么了，先生？
[00:30.67]You can speak this..	你可以说这个……
[00:33.62]Oh, I'm very sorry, madam. 	噢，非常抱歉，夫人。
[00:37.77]I'll return it to the kitchen and bring you one that's well cooked. 	我把它退回厨房，再给您端一份熟透的来。
[00:46.31]I didn't order a gin and tonic. 	我没有叫金汤力酒。
[00:52.48]By the way, this is the non-smoking part of the restaurant, isn't it? 	顺便问一下，这里是餐厅的禁烟区，对吗？
[01:01.84]No, the crab is not fresh.	不，这蟹不新鲜。
[01:07.89]There's an animal in my wife's salad.	我妻子的沙拉里有个东西。
[01:13.95]It would be on the house, of course. 	当然是免费的。
[01:17.46]I'll look into the matter at once. 	我立刻去调查。
[01:22.50]Give me a refund.	给我退钱吧。
[01:25.61]I assure you that everything will be right next time you come. 	我保证你下次光临时，一切都会妥妥当当。

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酒店英语口语一听就会 Chapter 4-5-0 处理投诉 句型大全（MP3+字幕）

酒店英语口语一听就会 Chapter 4-5-0 处理投诉句型大全（MP3+字幕）