没有预定就到酒店入住的客人，酒店会询问来宾是否有预订过酒店。请看下面的酒店英语口语对话。
R:
Good afternoon,Sir and Madam.May i help you?
下午好，先生夫人，需要我帮忙吗？
G:
Good afternoon,i'm Jack Wilson.My wife and i have just arrived.We'd like to have a room at your hotel for tonight.
下午好，我是杰克威尔逊。我和我的妻子刚刚抵达我们需要今晚在旅店住一晚
R:
Welcome to our hotel.Have you made any reservations?
欢迎来到我们旅馆，你有预约吗？
G:
I'm afraid not.Could you arrange a twin-bed room with a bath for us?
恐怕没有。你能安排一个可以洗澡的双人床房间吗？
R:
Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.
请等一下。。。哦，可以用1111室，它临黄浦江的景色
G:
Great,l'll take it.How much do you charge?
太好了，我定了，多少钱？
R:
RMB 720 Yuan
720元
G:
OK
好的
R:
Please show me your passports and fill in this registration form.
请让我看看你的护照，并填写登记表。
G:
I'll take care of it.
我会搞定的。
R:
Thank you.Would you please pay RMB 1500 Yuan as deposit?
谢谢您。需要付1500元。
G:
Here you are
给你
R:
Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.
谢谢您。这是收据，这是1111房间的钥匙和房卡。侍者将带您和您的行李去你的房间。我希望您能在这里过得愉快。
G:
That's very kind of you.
谢谢。