话题24 特殊旅客
针对一些特殊的乘机旅客，航空公司特地提供一些特殊服务，一般情况下要在预订机票时向航空公司说明其特殊情况，通常的特殊服务是针对老弱病残孕旅客提供的，机上服务人员会提供全程周到的服务，还会给予关心和照顾。
英语情景会话
A: Do you have a cot for my baby?
A：你们这儿有婴儿床吗？
B: Sorry, madam. You didn't tell the airline when you booked your ticket. We just provide a cot when there is a need.
B：对不起，女士。您预订机票时没有告诉航空公司，我们只在需要时提供。
A: OK. t have baby's car seat; do you have a spare seat for me to attach it to?
A：好吧，我有一个婴儿车座，你能帮我腾出一个座位固定它吗？
B: Yes, would you like to move to the back of the aircraft? And there are two seats together.
B：好的，您愿意到机舱后面的那个座位吗？那有两个在一起的座位。
A: Thank you. I'II change his nappy first. Can you help me?
A：谢谢，我要先把尿布换了，你能帮我吗？
B: OK. Let me help you. Put the wet one into this sick bag, and here is a hot towel for you.
B：好，让我来吧。你把湿尿布放进垃圾包里。这里有一条热毛巾。
A: Oh, thank you so much.
A：太感谢了。
B: Do you want to another help?
B：你还有其他的需要帮忙的吗？
A: Yes, I'm so tired I want to have a good sleep, so I need a woolen blanket.
A：是的，我太累了，需要好好睡一觉，我需要一条毛毯。
B: No problem. I'll be back with it soon.
B：没问题，我马上拿来。
A：Thanks again.
A：谢谢。
其他常用英语口语表达
Do you have a wheel chair booked tor getting off?
您为下飞机预订轮椅了吗？
Well, just hold on and I’ll be back as soon as I can...We have a wheel chair for you.
您在这里待一会儿，我马上回来……我们这里有一把轮椅。
Do you need any help?
有什么要帮忙的吗？
Do you have any special requirement?
您有什么特殊要求吗？
Is there anything I can do for you?
我能为您做什么吗？
常用英语词汇表达
special requirement 持殊要求
book 预订
provide 提供
wheel chair 轮椅
the airline 航空公司
spare seat 空座