话题58 门童服务
客人来到酒店，与服务人员有交流的第一个岗位很可能是车场保安和礼宾部门童，门童岗是所有出入酒店客人必经的通道。因此，门童的形象在第一时间也代表了客人对酒店的第一感知。
英语情景会话
A: Would you like your bags to be taken to your room?
A：您想让人把行李包送到您的房间吗？
B：Yes, please.
B：是的。
A: OK.I'll gat the bellman to taka them up. Which bags are yours?
A：好的。我会让服务生给您拿上去的。哪些是您的包？
B: My luggage is in the corner over there. They are the leather suitcase, the canvass holdall and the blue backpack.
B：我的行李在那边的拐角处。皮箱、帆布袋和蓝背包。
A：OK.
A：好的。
B: Please be careful with the suitcase, it's very heavy.
B：小心那个皮箱，很沉。
A:I'II let the bellboy know. Don't worry, he's very strong.
A：我会告诉服务生的。别担心，他很壮的。
B: And the holdall has some fragile items inside, so please be careful with that too.
B：帆布袋里面装了一些易碎的东西，也请小心点。
A：Of course.
A：当然。
其他常用英语口语表达
Just a minute, please. I'll bring a luggage cart.
请稍候，我去推一辆行李车来。
How many bags do you have in all?
您一共有几个包？
Is this all your luggage?
这就是您全部的行李吗？
Your luggage will be brought up straight away
您的行李马上就会给您搬上来。
I'll get the porter to take your luggage up.
我会叫这位行李员把您的行李搬上去的。
常用英语词汇表达
luggage cart 行李车
bellman 服务牛
baggage room 行李房
pick up 领取
porter 搬运工人
pack 包装
tag 标签
collect 收回