话题61 客房服务
客房服务包括很多内容，如客人入住期间客房卫生的打扫，客人退房后房间检查整理，检查客人是否有遗留的东西，处理客人投诉等问题。良好的客房服务为客人提供了更舒适的居住环境。
英语情景会话
A: Turn down service. May I come in?
A：客房清洁，我可以进来吗？
B：Come in, please．
B：请进。
A: Good morning, madam, sir,
A：早上好，先生，夫人。
B: Good morning. How about tidying up a bit in the bathroom? We've just showered, and it's quite a mess．
B：早上好。卫生间稍打扫一下行吗？我们刚洗完澡，挺乱的。
A: All right, madam. I'll place some fresh towels in there, and clean the toilet bowl, wash basin and tub.
A：好的，夫人。我会把坐厕、洗面盒、浴缸都清理干净，再放几条新毛巾。
B: And the children have just played on the bad, so please change our sheets and pillow cases.
B：另外，孩子们刚在床上玩过，所以请换一下床单和枕套。
A：Yes, madam.
A：好的，夫人。
C: Do you have a transformer for electric razors?
C：有接电动剃须刀的变压器吗？
A: Yes, sir.I'll bring it to you in a minute.
A：有，我一会儿给你拿来，先生。
C：Thank you.
C：谢谢你。
B: Well, we also need two more pairs of bath slippers. And I'd like a hair dryer.
B：对了，我们还需要两双洗澡用的拖鞋。我还需要一个电吹风机……
其他常用英语口语表达
I'd like to know something about the laundry service.
我想知道有关洗衣服务的情况。
There must be something wrong with the toilet in my room. There is a bad smell from. Can you come and check it?
我房间的卫生间有些问题。味道很不好。您能来看看吗？
Don't bother.1tII manage it myself.
不用麻烦了，我自己来吧。
常用英语词汇表达
vacuum 吸尘
express service 快速服务
stain 污迹
deliver 运送
mend 修补
dry-cleaned 干洗的