话题148 商品质量差
如发现购买的商品出现质量问题时，不要着急，要拿出商品的发票等其他的凭证到商家那里去调换或者退货，但是要在商品包修日期之前。
英语情景会话
A: Good evening, madam. Can l help you?
A：晚上好，夫人。要帮忙吗？
B: Yes.I bought this sheet here yesterday.
B：是的。我昨天在这里买了这条床单。
A: Anything wrong with it?
A：有什么问题吗？
B: Yes. When l spread it out back home,I found this hole.
B：是的。我买回家打开一看，友现了这个洞。
A: Oh, how awful! May I have a look at the invoice?
A：真糟糕！可以看一下您的发票吗？
B：Here it is．
B：给你。
A: Well. please accept our sincere apologies,I'll be glad to change It for another one if you wish.
A：请接受我们最诚挚的歉意。如果您愿意，我很乐意给您换一条。
B: That's very kind of you. Thank you.
B：你太好了，谢谢。
A: We're sorry that this has happened, and l guarantee that the same mistake won't happen again.
A：我们为这事感到很抱歉，我保证再不会发生同样的错误。
其他常用英语口语表达
I regret this quality problem.
对质量问题我深表遗憾。
It must be poor quality.
那肯定是质量问题。
So the general idea is about the quality of product.
总而言之是关于产品质量问题。
Products proven to be defective within seven days from the date of purchase are eligible for replacement at no cost.
自产品售出之日起7天内产品因质量问题免费更换。
常用英语词汇表达
quality problem 质量问题
invoice 发票
return goods 退货
defective 有问题的
replace 调换
refund 退款