1.welcome to our hotel.
欢迎光临。
2.so you have got altogether four pieces of baggage?
您一共带了4件行李,是不是?
3.let me have a check again.
让我再看一下。
4.the reception desk is straight ahead.
接待处就在前面。
5.after you, please.
你先请。
6.excuse me, where can i buy some cigarettes?
劳驾。我到哪儿可买到香烟?
7.there is a shop on the ground floor.
一楼有个商店。