99.索赔
Clerk:Good atbrnoon,sir.is there anything I can do for you?
柜台服务员：下午好，先生。我能为您做些什么吗？
Guest Yes.I can't find my sweater.l have my laundry sent to you yesterday but when the washing is done.Ifind my swaater missing．
客户：是的，我找不到我的毛衣了。我昨天送去洗了，可是洗完后我却找不到了。
Clerk:Well,it's our fault.We are sorry tor that.Would you please fill out the form? we will pay for you.
柜台服务员：那都是我们的错。我们对此感到抱欺。您能先填这张表吗？我们会赔偿您的损失。
Guest: That's fine.Maybe you should be more careful.
客户：好的，也许你们该细心点。