104.物品无法使用
Saleswoman: May I help you?
售货员：能帮您忙吗？
Custom: I bought the MP4 jn your storea week before,but n doesn't work today.
顾客：我上周在你们店里买了个MP4，可是今天却不能用了。
Saleswoman: Have you brought your receipt?
售货员：您带来收据了吗？
Custom: Yes.here you are.
顾客：带了，给你。
Saleswoman:l am sorry,we will change yours for a new one.
售货员：很抱歉，我们会给您换个新的。