116.抱怨
Desk clerk: Is there anything I can do for you?
接待员：我能为您做些什么吗？
Traveler: Yes, I joined your group of bus tour this morning.You promised the joumey will last 3 hours and we will visit 15 sightseeing spots.
游客：是的，我早晨加入了你们的巴士观光团，你们承诺的是旅行将持续三个小时并且我们会参观15个景点。
Dosk clerk: Yes,sir.We promised that.
接待员：是的，先生，我们是那么承诺的。
Traveler: But havea 2-hour joumey.
游客：可是我们只参观了两个小时。
Desk clerk: Really? I am sorry,sir.we will look into this matter.Would you please wait a moment here?
接待员：真的吗？抱歉，先生，我们会调查这件事情，您能在这里等等吗？
Notes:
look into 调查