bbc english at work episode 33: prepare for take off
bbc白领工作英语 第 33 集：准备起飞 订机票时用的词语
narrator: hello again. 这可真令人兴奋！经理 paul 派 anna 和 tom 去法国，希望能拿到 一家大客户的塑料水果订单。不过 tom 想的只是工作吗？
tom: really? what… me and anna… to france?
paul: yes but make sure you get that contract signed. we need the business.
tom: yeah, yeah, of course. are we staying overnight?
paul: there’s no money for that – just get there and come straight back. oh and could you bring back those nice french biscuits that have in the duty-free shop?
tom: sure. so we’re off on holiday together are we?!
anna: no! but i’ve got to book the flights online, can you help me please?
tom: it’s not my thing. i’m sure denise will help. i need to go and pack for this trip.
denise: (on the phone) yes marge… in the cupboard… envelopes apparently… tom and anna… oh here she is… got to go marge… bye. hello anna, everything ok?
anna: sort of. i’ve got to go to france… with tom.
denise: yes, i know. i thought you’d be pleased to go with tom, after your time in the stationery cupboard with him!
anna: i was just finding an envelope denise. anyway, i’m worried about booking the flights online. i usually book flights at a travel agent's.
denise: it’s company policy now – we have to do everything online – even my food shopping but don’t tell paul.
anna: oh right, so where shall i begin?
denise: pull up a chair anna and we’ll log on. right, let’s start with the british airlines website. there. london to marseille. what is the outbound date?
anna: going out tomorrow, back tomorrow.
denise: business class or economy class? i think we’ll say economy.
anna: that’s cheaper i guess. what’s this mean? flexible or fixed?
denise: a flexible ticket means you can change your flight but a fixed one means you can’t – and that’s cheaper so we'll choose that one. i’ll book you on the 8am flight from heathrow and flying home at 6pm. i just need to type in your full names now and select your seats. window or aisle?
anna: i’ll what?
denise: no anna. a seat by the aisle or by the window?
anna: oh, an aisle seat please, denise.
denise: good. what’s your frequent flyer number?
anna: oh, i don’t have one of those.
tom: what’s that? frequent flyer number? here i’ve got a gold status card, can you stick my number in.
denise: gold status! where did you get that?
tom: i’ve flown loads of time for business – i’ve done deals all around the world.
narrator: 他才不是呢！花公司的钱到处旅游，晒太阳，可是正事儿没办多少！
denise: hmm, really. right i just need to pay now… using the company account, of course.
tom: cool. now, what do you think of my sunglasses?
anna: lovely tom. denise has booked you a window seat ok?
tom: no! sorry, i can’t sit by the window… i’m… errr.
denise: yes, tom?
tom: i mean, it’s only polite that the lady sits by the window.
denise: really?!
narrator: 这象什么话？但愿他能帮到 anna 的忙，可别是倒忙！好吧，让我们再复习一下订机 票时会用到的语言…
what is the outbound and return date? 往返日程是什么？
do you want to fly business or economy? 你想要商务舱还是经济舱？
do you want a fixed or flexible ticket? 你想要日期固定的机票还是允许更改日期的机票？
would you like a window or aisle seat? 你想坐靠窗的位子还是靠走廊的位子？
have you got a frequent flyer number? 你有飞行常客积分卡吗？
denise: there you go you two, your e-ticket. now, don’t forget your passports.
tom: thanks denise. hey anna, i’m so pleased we’re on this trip together – it’ll be nice to spend some time with you.
anna: yes, and to do some business and really show paul we are his best employees.
tom: oh yeah, of course… i just wondered…
anna: yes?
tom: is there any chance i could sit in the aisle seat?
narrator: 我觉得 anna 这次行程可会碰到不少麻烦。 不知道旅程到底会怎样？ 我们下次节目 再看吧！
listening challenge 听力挑战:
anna 想在飞机上要靠窗的座位还是靠到的座位？
答案：靠道德座位