english at work 白领英语 episode 25: the big cheese
bbc白领工作英语第 25 集：大老板 预订酒店时的用语
大家好！tip top 贸易公司最近不是很顺。mr ingle 的一根香烟造成了仓库的一 把火。现在美国总部的大老板 mr socrates又突然出现在这里。
receptionist: so honey, you are…?
anna: anna. i'm anna, i work here as a sales executive. we haven't met before.
receptionist: we sure ain't. looks like i've arrived just in the nick of time.
paul: (out of breath) what's going on? oh, mr socrates! golly gosh, what an unexpected pleasure.
receptionist: unexpected alright. looks like this business is in a mess.
paul: err yes. it was ok when i popped out for some biscuits… erm, would you like one?
receptionist: biscuits?! they're cookies man. now what do i have to do to get a triple-shot, organic, skinny cappuccino round here?
anna: i'll get you one mr socrates.
receptionist: it's ok honey. i need you to book me a hotel room. you... what's your name again… paul… you can fetch me one.
好的，anna. 赶快订个宾馆房间给 mr socrates, 这可是件很容易的事情。
anna: well, i've never done it before.
没问题。你给宾馆打电话的时候可以说： hello, i'd like to check availability and prices for a room please. 你好， 我想确认一下你们有没有空房和价格。 does the price include breakfast? 价格包括早餐吗？ are there any business facilities such as internet and wi-fi? 请问有没有商务服务比如互联网和无线上网设施? i'd like to go ahead and make the reservation please. 那好，我想先预订房间。 这该差不多了。
anna: ok i'll give it a try. but where shall i look?
先在网上找找吧。一定要五星级的， 他可是重量级人物，可不能怠慢了。祝你好 运。
anna: thanks. i better get back to the office and get started.
tom: hi anna.
anna: oh hi tom. well done for saving mr ingle in that fire. you were very brave.
tom: it was nothing really. so… err… what are you doing?
anna: i've got to book a hotel for mr socrates.
tom: no! you know, we must be in trouble. he never visits.
anna: really? so where shall i book him in to?
tom: well my friend runs a fantastic hotel – it's five-star! it's called the royal imperial. look, i've got his number. give him a call, mention my name. you're bound to get a special rate.
anna: thanks tom.
tom: no problem. oh but don't forget mr s only likes a room with a single bed in it. he gets spooked out if there's another empty bed.
anna: oh right. ok, i might as well give it a try. on the phone…
receptionist: hello. royal imperial hotel.
anna: oh, hello. i'd like to check availability and rates for a room.
receptionist: when for?
anna: for three nights from tonight. your best room please!
receptionist: all our rooms are the best! but, yes, we have one. it's £100 a night.
anna: right. i work with tom… tom darcy. his friend runs the hotel. i wondered if you could offer me a special rate?
receptionist: tom darcy? no i've never heard of him. sorry, it's still £100.
anna: does the price include breakfast?
receptionist: yes. we offer a full continental breakfast of toast, or bread, oh, and tea or coffee.
anna: oh. and do you have any business facilities?
receptionist: well, we've got paper and pens.
anna: i was thinking, internet, wi-fi, shoe-shine?
receptionist: yes. we've got that.
anna: good. and most importantly, is this a single room?
receptionist: we've only got twin rooms.
anna: twins? you've only got room for twins?
receptionist: we could take a bed out and just leave one in, if you want?
anna: oh that would be perfect. in that case, i'd like to go ahead and make a reservation please.
receptionist: good. how would you like to pay?
不错，anna 订好了房间。不过我感觉 tom 的推荐并不像他说的那么好。让我们 再复习一下订宾馆旅店时用到的一些短语。 hello, i'd to check availability and prices for a room please. does the price include breakfast? are there any business facilities such as internet and wi-fi? i'd like to go ahead and make the reservation please. 不知道 mr socrates 会不会喜欢他的住房？他对什么事情都很挑剔的。我们下期 节目再看看他的反应吧。 bye bye! •
listening challenge 听力挑战
住在这个酒店每晚的价格是多少?
答案就在文字稿末尾. 答案: £100