bbc english at work episode 6: double-booked,offering to help
bbc白领工作英语第六集：撞期，提供帮助
anna: "look forward to hearing from you soon. kind regards, anna."
denise: (on the phone) ...and margery said: 'i don't think i've ever seen a vegetable quite that size before...'
paul: where's that hole-punch?
narrator: ahhh, tip top 贸易公司今天的工作还是在按部就班的进行着。
tom: oh for goodness sake! what a disaster! i can't believe it!
narrator: 不过这儿怎么有一位看起来有些郁闷呢？
tom: arrgh!
narrator: anna, 体现你助人为乐的机会来了，this is the moment to show that you are willing to help.
anna: yes!
narrator: 有好几个短语你都可以用，
像我能帮忙做点什么吗？is there anything i can do?
让我帮帮你！let me help.
或者可以用相口语化的表达，
比如说 can i give you a hand？
或者 give me a shout if you need anything!
ok?
anna: right.
narrator: 快去吧！
anna: are you okay tom?
tom: (grumpily) no.
anna: is there anything i can do?
tom: (grumpily) no.
anna: oh. what's wrong?
tom: everything.
anna: i see. can i give you a hand?
tom: my computer has crashed. i've lost my phone. and there's a big, big problem with my timetable. i've got two meetings scheduled at the same time with two extremely important clients. i can't do them both at once!
anna: let me help.
tom: thanks anna, but these are big, big clients. they need someone of experience.
anna: well, give me a shout if you need anything.
tom: i can handle this, alright?
narrator: 'i can handle this'... 哎呀，这个傻瓜。不过 anna, 你该说的话都说了，非常好。我想过会儿他肯定会改主 意的。
denise: (in the background) oh, i know, and the purple ones are so much more powerful...
tom: anna? could you help me?
narrator: ha！你看，我说对了吧。
tom: they've both arrived at once! oh god! i'll deal with mrs kumquat...
anna: okay.
tom: you talk to mr lime, he's from a company called citrus ventures. they own hundreds of juice bars.
denise: are you sure that's a good idea tom?
tom: i don't have much choice, do i?
denise: well i could-
tom: just keep him occupied anna, tell him how great he is... no, no, tell him how great i am. and find out what he wants. if it's about the- no, never mind, just be nice.
anna: understood.
tom: mr lime! are you well?
mr lime: (restraining his anger) yes, but i'm actually rather angry too.
tom: well, let me introduce you to anna!
anna: mr lime, it's a pleasure to meet you! let me help with your coat.
mr lime: oh er... thank you.
anna: can i give you a hand with your scarf too, mr lime?
mr lime: oh... thanks.
anna: now, please come this way and you can tell me what's wrong.
narrator: 太棒了！还好你伸出了援助之手，又使用了恰当的短语表达。让我们再听一词：
is there anything i can do?
let me help.
can i give you a hand?
give me a shout if you need anything.
narrator: 但是 mr lime 看起来很生气。到底是怎么回事儿？anna 能解决这个问题吗？希望可 别砸锅了！下期节目我们再继续。
听力挑战 - 答案
citrus ventures 公司的业务是什么？
他们的业务是果汁吧。