Learn English free online - how to pronounce word in English - English Learning Online- www.pronounceword.com

职场英语口语对话:上班迟到致歉

商务英语口语之迟到致歉:在社会交通拥挤的现在,迟到是常有的事,而你知道商务英语口语如何表示迟到致歉吗?现在,就来看看小编为您准备的商务英语口语之迟到致歉吧,帮你化险为夷。

上班迟到 late for work

do you feel guilty if you are late for work? one in ten workers said that they arrive late to work at least once a week and about 24% said they arrive late at least once a month.

情景对话 1:

王萍和客户汤姆约好时间见面,但因事迟到,她表示歉意。

wang ping: i'm sorry to have kept you waiting so long. 真抱歉让您久等了。

tom: that's ok. what made you so late? 没关系,你怎么来这么晚?

wang ping: i was tied up with some urgent business. 有急事脱不开身。

tom: i see. 我明白了。

wang ping: you've visited some places of interest in beijing during the last few days, haven't you? 您已经参观了北京的许多名胜古迹,对吗?

tom: yes, we've visited many places such as the imperial palace, the temple of heaven and the great wall. well, during my visit to xi'an, i suddenly got an idea that we should build a synthetic fiber works there. it will be a joint venture. 是的。参观了许多地方,比如说故宫、天坛和长城。对了,在西安参观时,我突然产生了一个想法:我们应该在那里开办一家合资性质的合成纤维厂。

wang ping: that's a great idea. we'll surely try our best to cooperate with you. we have many favorable conditions to run a joint wenture there. you can get full support from the local government there.那太好了。我们一定尽全力与贵方合作。我们有许多有利条件。贵方可以得到当地政府方面的全力支持。

tom: that sounds really attracting. and what about the details? 听起来确实很有吸引力。那么,有哪些细节?

wang ping: if it is convenient for you, we can go and visit the local government for those details. 如果你有时间,我们可以去拜访一下当地的政府,了解一下细节。

tom: all right. let's make it 9 o'clock tomorrow morning. 好的,就定在明天早上九点钟吧。

情景对话2:

珍妮迟到了,她不得不向她的主管马林做解释。

jane: sorry, ma lin, i'm late. 对不起,马林,我迟到了。

ma lin: jane, that's the second time this week, isn't it? 珍妮,这是本星期的第二次了,是吧?

jane: yes. my bus was late again. 是的,公共汽车又来迟了。

ma lin: is it possible for you to take an earlier bus? 你能搭乘一班早一些的公汽吗?

jane: i think so. i'm going to do that tomorrow. 我想是可以的,我打算明天就这么办。

ma lin: perhaps we can change your working hours a bit if you wish. 如果你愿意,也许我们可以改一下你得工作时间。

jane: no, thanks. i can manage. 不用了,谢谢。我能设法应付的。

ma lin: all right. if there's anything i can do for you, please don't hesitate to let me know. 好的,如果有什么事我能为你做,请尽管告诉我。

jane: that's very kind of you. ma lin. 你太好了,马林。

notes:

向别人表示歉意时,首先要承认自己做错了事,或做出了不礼貌的行为,并且通常要说明原因,表示遗憾。最简单的道歉方式是说i'm sorry。但这往往不够,还需要对你所做的错事做出解释之后,做出改正和改进的许诺,表示不会让错误再次发生。如果你真的做错了事,给对方造成伤害或带来不利的影响,这时做无谓的解释,只能欲盖弥彰,效果相反。

常用表达道歉与接受道歉的表达方式:

致歉

sorry.

please forgive my carelessness.

please excuse me. i have to run.

i'm really / awfully / terribly sorry.

i cannot tell you how sorry i am.

please forgive me. i don't mean that.

接受道歉

that's okey.

don't worry about that.

just forget it.

it's nothing.

it doesn't matter at all.

never mind.

常用句型:

it was wrong of me.

i hope you will excuse me.

i apologize for that.

...but i'm afraid i'll have to put off the meeting.

i'm really sorry to be late again.

i'm awfully sorry. i didn't realize.