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职场美语说礼节:谈话的艺术(33)

(office ambience)

a:hi, chen hao. how are you today?
c:还好,不过,我有点儿事想请教你。

a:how can i help you?
c:今天下班,我又要去参加公司的社交活动。

a:where the point is to make business contacts and develop relationships with current or potential clients?
c:没错,就是要多认识点儿人,跟客户搞好关系。不过,我还是不太习惯这种活动。

a:what's the problem?
c:自我介绍完,我就不知道该说什么了。

a:well, the first thing is to prepare your conversation starters ahead of time.
c:怎么准备啊?

a:find out who will be there so you will know whom you will be seeing.
c:然后呢?

a:find out as much as you can about the guests. the more information you have about them and their business, the easier it will be to talk to them.
c:可我根本不知道谁会去啊?

a:i suggest you go ask your boss' assistant right now.

******

一个小时过后,陈豪和amy又见面了。

c:amy, 今天的活动是jepson公司主办的。
a:i happen to know that mr. jepson, the president of the company, loves airplanes. he is a licensed pilot and owns quite a number of small planes.

c:mr. jepson自己有飞机,还有执照?太好了,我也喜欢飞机。
a:well, see, you have something in common so you shouldn't have any problems talking to him.

c:那其它人呢?
a:be ready to ask people about themselves. start your conversations with open-ended questions.

c:open-ended questions, 那是什么样的问题啊?
a:those are questions that begin with "how" and "why?" the kinds of questions that people almost have to answer with more than one word.

c:就是要问为什么,怎么样这类的问题, 是吗?
a:right. stay away from "when," "where" and "what" since it's easy to give short answer to those questions.

c:不要问什么时候,在哪儿,哎呀,太复杂了。我恐怕记不住。
a:oh, yes, you can. people like to talk about themselves so long as you continue to listen and act interested, they will continue to talk.

c:做个好听众当然没问题。我难道就不需要说话吗?
a:all you really need to do is repeat or comment on something the other person has said. like with mr. jepson, you could ask how many planes he has?

c:他要是说25架呢?
a:then you respond, "so you have 25 of your own airplanes?" that's interesting. tell me about them." and he'll continue to talk.

c:好主意。我试试看。