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职场美语说礼节:眼睛是心灵的窗户(23)

陈豪在北京的abc美国公司工作。他和美国同事amy刚刚开完会。

(office ambience)

a:陈豪,do you have a few minutes to talk?
c:sure, 有什么事吗?

a:i noticed something in our meeting just now. 做为朋友,我觉得应该告诉你。it has to do with good etiquette.
c: 我有什么地方做得不对吗?西方礼节对我来说还有些陌生,你可得随时提醒我。

a: it has to do with body language, specifically eye contact.
c:肢体语言?amy, 你能说得具体点儿吗?

a:we send nonverbal messages with our arms, our legs, our posture, our gestures and most often with our eyes.
c:你是说能从我眼睛里能看出我的想法吗?

a:没错。比方说,今天开会时,your eyes said more than your words or your facial expression. todd 介绍提案时,我能看出你不同意他的意见。
c:奥, 你从我眼睛就能看出来?我真的是有异议。可你看出来的?我可是一字都没说呀。

a: you didn't have to. you rolled your eyes.
c: 我翻眼睛了吗?我怎么一点儿都没觉得。

a:你是下意识的。you were not aware, but several people at the meeting noticed.
c:那就是说虽然我嘴上没表示反对,其它人还是能够看出来。was there anything else that i did with my eyes?

a:unfortunately, yes. you looked away several times while todd was speaking.
c:这有什么不好吗?他说的我都听过好几遍了。

a:没错。by not looking at todd, you gave the impression that you had heard it all before and were not the least bit interested in hearing more.
c:这我可没想到。我一直在努力管住自己的嘴巴,不要乱讲话。

a:well, your eyes did that for you.
c: amy, 你还从我的眼神儿里看出什么了?

a:when you lost complete interest in what todd was saying, you just stared at him blankly. it was that old "deer in the headlights" look.
c:“车前灯里的鹿”是什么意思啊?

a:for the deer facing the headlights of an oncoming car, its expression is one of looking, but not seeing.
c:你是说我的眼睛虽然看着todd,但是别人能看出来,我其实并没有听进去?

a:that's right. the courteous professional is as conscious of his body language as he is his spoken language.
c: amy, 你能不能再提醒我一下,以后要怎么做,省得我的眼睛把我的想法都泄漏出去了。

a:记住,眼睛是心灵的窗口。learning to control the message that your eyes send is the key to courteous communication.