(office ambience, telephone rings....)
(ch's voice mail): "this is chen hao. leave a message."
m：(after the beep). hi chen hao. this is mary. please call me back when you have a minute.
m：(ch passing by mary's cubicle) hey, chen hao. 来，来，来。 i'm looking for you. i just left a telephone message for you。
c：找我？ 有事吗？
m：有事。but let me tell you first that your telephone greeting sounds too abrupt。
c：不够客气？what's wrong with:"i'm chen hao. leave a message". 我觉得干脆利落，no nonsense.
m：you know that other people will judge you by the greetings you recorded.
c：那你说该怎么说才有礼貌呀？
m：you should have offered a welcome like "hello" first.
c：噢，这不是很简单吗，加一个词就行了。对，这样听起来是比较客气。
m：你在录音里把自己的姓和名都说了，这很好。but you should have said, "please leave a message." saying "please" is a simple but necessary courtesy.
c： ok, mary, but i got to go, my boss is waiting for me...
m：hey chen hao, i have something to tell you...
c：hi mary. sorry i was in a hurry this morning. you have something to tell me?
m：i have good news. i am leaving abc company and will start working next week for d&e company in beijing as the head of the human resources department.
c：oh, congratulations! but... it's bad for me. 我要有问题问谁呀，能打电话给你吗？
m：sure. 不过，到了d&e我会经常出差的。
c：那我怎么知道你出差了，什么时候才能跟你通话呀？
m：i will record a greeting that says i am away from the office, when i will return and who you can contact if you can't wait for my return. 陈豪，你出差的时候也应该这样做。
c：是啊，有的客户是有意见，说给我打了电话好几天都没有回音。看来，我得先把平时的greeting改成：“hello, i'm chen hao. please leave a message."
m：that's good! when you're away from office for a few days, re-record the greeting to tell
callers that you are away, when you will return and who they should contact in case they need immediate attention.
c：oh mary, i am so happy for you, but i will miss you.
m：don't worry. we still can have lunch together!