Learn English free online - how to pronounce word in English - English Learning Online- www.pronounceword.com
点击左下方按钮打开菜单
Home
Daily word
慢速英语
Dictionary
English-English Dictionary
English-Chinese Dictionary
英语能力
英语口语
入门口语
俚语俗语
口语交际
英语听力
听力入门
英语演讲
英语美文
听力教程
听力节目
英语单词
分类词汇
单词学习
背单词法
词汇辨析
词汇搭配
构词知识
综合词汇
词汇趣谈
基础单词
职场英语
职场口语
面试英语
英语简历
职场法则
职场写作
双语职场
商务英语
商务口语
外贸英语
英语合同
bec考试
商务实战
商务谈判
商务信函
商务词汇
少儿英语
儿童故事
幼儿英语
少儿语法
少儿口语
行业英语
新闻英语
旅游英语
酒店英语
法律英语
计算机
银行英语
金融英语
医学英语
房地产
电信英语
双语阅读
美文欣赏
童话故事
历史文化
英语诗歌
名人名言
幽默笑话
人文地理
星座英语
阅读更多
英语考试
英语四级
四级经验
四级写作
四级阅读
四级词汇
四级听力
四级语法
英语六级
六级词汇
六级作文
六级阅读
六级翻译
六级真题
六级口语
六级听力
笔译口译
翻译技巧
翻译赏析
单词翻译
口译笔记
笔译考试
口译考试
考研英语
考研翻译
考研听力
考研作文
考研完形
考研阅读
考研复习
考研真题
考研词汇
考研口试
课堂英语
初中英语
高中英语
大学英语
英语作文
英语语法
经典教程
英语考试
专业四级
专业八级
中考英语
高考英语
自考英语
托福考试
托业考试
公共英语
GRE考试
雅思考试
English Article
beauty
attraction
beauty
fashion
weight
yoga
health
psycology
grief
happiness
meditation
motivation
goal
positive
success
spirituality
ethics
self-improvement
life
crafts
coffee
fishing
relationships
vacation
wealth
holidays
nutrition
pets
babies
care
parenting
lifestyle
travel
medecine
acne
breastcancer
diabetes
medicine
pregnancy
sexuality
depression
lung
hairloss
heartdiseases
osteoporosis
home
improvement
security
decorating
gardening
recipes
cooking
sports
aerobics
muscle
fitness
outdoors
golf
supplements
football
basketball
culture
marketing
reviews
copywriting
humanities
language
music
negotiation
philosophy
poetry
pr
presentation
speaking
writing
movie
celebrity
christmas
management
advertising
branding
trading
service
forums
marketing
business
sales
entrepreneurialism
management
training
teleselling
leadership
management1
organizing
strategic
stress
team
timemanagement
lov
dating
divorce
wedding
others
alternative
aviation
employment
university
creativity
credit
cruising
ezine
publishing
game
humor
inspirational
motorcycles
politics语
realestate
science
stocks
structured
tips
wine
environment
Talk Lessons
Word Lists
Our dictionary
Home
/
learn words
情景美国职场英语口语对话 Chapter 6 Unit 8 售后服务(MP3+lrc)
[ti:] [ar:] [al:] [by:www.pronounceword.com] [00:06.12]Unit 8 Conversation 1 第八单元 对话一 [00:09.90]Customer: Hello, is that Pineapple Computer Company? 顾客:你好,是Pineapple电脑公司吗? [00:12.96]Janice: Yes. What can I do for you? 贾尼斯:是的。有什么可以为您服务吗? [00:15.49]Customer: Excuse me, 顾客:你好 [00:16.55] may I speak to the person who is in charge of the service center? 请问我可以和售后服务的负责人说话吗? [00:19.82]Janice: Hold on, please. 贾尼斯:请稍等。 [00:21.03] Allow me to find the person. 让我帮您找这个人。 [00:23.44]Tom: Hello, this is Tom, who is the very person you would like to talk to.汤姆:您好,我是您要谈话的人,我叫汤姆。 [00:27.87] Anything I can do for you? 您有什么事吗? [00:30.42]Customer: About one year ago, 顾客:我们公司一年前 [00:32.00]our firm bought 100 sets of computers from your sales department. 从你们销售部买 了 100台电脑。 [00:37.32]They worked perfectly until two weeks ago. 这些电脑一直到 两周前都是运作止常的, [00:40.29] We hadn't complained about them but recently they are not performing properly. 我们没有什么异议,但是最近运行不正常了. [00:45.69] I wonder whether you can have them repaired. 我想问你们能否将其修好。 [00:48.97]Tom: Can you tell your problem now? 汤姆:您能说明一下您的问题吗? [00:51.51]Customer: Some of them have unclear image on the screen. 顾客:一些机器屏薛模糊, [00:54.74]And others have something wrong with the mousse. 而另一些则 是鼠标不好用了。 [00:58.55]Tom: I got it. 汤姆:我明白了。 [00:59.63]I'll send several technicians to your factory to solve the problem. 我们会派出技术人员去贵公司解决问题。 [01:04.04]Customer: Thank you very much. 顾客:谢谢。 [01:07.88]Conversation 2 对话二 [01:10.03]Customer: How about the repair fee? 顾客:修理费是如何收取呢? [01:11.59]David: It's for free, because your computers are still in the period of guarantee--two years.大卫:我们的电脑保修期是两年,保修期内维修都是免费的。 [01:17.65]Customer: Great! 顾客:那太好了! [01:18.14]When can your technicians come to our factory? 你们的技术人员什么 时候能来我们工厂? [01:21.96]David: They are working in another factory to provide maintenance right now. 大卫:眼下维修人员在另一家土厂进行 维修, [01:25.81] Let me call them and see whether they have solved the problem.我打电话和他们联系一下,看他们是否已经排除了故障。 [01:29.08]Please wait a moment. 请 等一下。 [01:31.03]David: I've just contacted our technicians. 大卫:我刚刚与我们的技术人员取得了联系, [01:34.03]They say they can go to your factory tomorrow afternoon. 他们说明天下午可以去你们工厂。 [01:37.39] Can you tell me your factory's address, 您能告诉我贵厂的地址 吗? [01:39.47]so they can find you easier? 那样他们可以更加容易找到你们。 [01:41.83]Customer: That's wonderful. 顾客:太好了! [01:43.12] I appreciate your efficiency and cooperation. 感谢贵中心的高效与合 作。 [01:46.35]David: To provide the customers excellent after-sales service is our motto. 大卫:向顾客提供优质的售后服务是我 们的座右铭。 [01:51.45]Please wait for our maintenance staff in your factory tomorrow afternoon. 您明天下午可以在 工厂等我们的维修人员, [01:55.86] They will be there on time. 他们会 准时抵达的。 [01:58.10]Customer:Thank you again! 顾客:再次感谢!