朗文上班族每日职业技术英语2-8 对话八自动化（MP3）

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[00:00.00]A product guarantee	产品质保
[00:03.44]Can you tell me what's included in your warranty?	你可以告诉我什么包括在你们的保修范围吗？
[00:07.20]Certainly. The product has a two-year guarantee. 当然可以。本产品有两年质保期。
[00:10.88]If it breaks down during that period we offer a replacement unit completely free of charge. 如果在质保期出现毛病，我们换件免费。
[00:16.43]Our products are very reliable but we recommend you take out an extended warranty. 我们产品的质量非常可靠，但是我们建议你购买延长质保。
[00:22.01]This covers you for a further two years.	这又可以延长两年质保。
[00:24.72]I see.What does that include?	我明白了。延长质保包含什么？
[00:27.34]It covers all parts and labour, except for normal wear and tear of course.	它包含所有零件和人工服务，当然除了正常磨损和破损外。
[00:32.42]What sort of response time do you guarantee?	你们保证那种类型的回应时间？
[00:35.33]Our engineers are on call 24 hours a day. 我们的工程师一天24小时在线。
[00:38.49]We guarantee someone will be with you within four hours, but in practice it's often much sooner.我们保证工作人员会在四小时之后给予回应，但在实际中会更快。
[00:45.00]Are there any exclusions?	没有除外的内容吗？
[00:47.16]Not really. It's a very comprehensive warranty. 没有。这是一个很周详的质保。
[00:50.50]I’ll put a copy in the post to you and you can read through the small print.	我给你寄一份，你可以认真看一下附属细则。

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朗文上班族每日职业技术英语2-8 对话八 自动化（MP3）

朗文上班族每日职业技术英语2-8 对话八自动化（MP3）