勇于提出要求：最伟大销售女将的销售秘诀

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[00:04.33]15 Ask, Ask, Ask!	勇于提出要求
[00:07.45](By Jack Canfield & Mark V. Hansen)	（译 / 李荷卿）
[00:11.71]The greatest saleswoman in the world today doesn't mind if you call her a girl. 当今世界上最伟大的推销女将玛基塔・安德鲁斯并不介意你称她为女孩，
[00:19.66]That's because Markita Andrews has made more than eighty thousand dollars selling Girl Scout cookies since she was seven years old.	因为她从七岁就开始推销女童子军甜饼，迄今已经创下了八万多美元的销售记录。
[00:30.80]Going door-to-door after school, the very shy Markita turned herself into a cookie-selling dynamo when she discovered, at age 13, the secret of selling.玛基塔每天放学后都会挨家挨户去推销童子军甜饼。自从13岁那年发现了推销的秘诀，这个十分害羞的女孩摇身一变成了一个推销甜饼的高手。 
[00:44.57]It starts with desire. 而这一切都始于一种愿望，
[00:46.80]Burning, white-hot desire.	一种强烈的、狂热的愿望。
[00:49.90]For Markita and her mother, who worked as a waitress in New York after her husband left them when Markita was eight years old; 玛基塔八岁时，父亲撇下她和母亲走了。此后，她的母亲在纽约当了一名服务员。
[00:58.28]their dream was to travel the globe. 周游世界就是她们的梦想。
[01:01.60]"I'll work hard to make enough money to send you to college," her mother said one day. “我会努力工作，挣足够的钱送你去上大学，”她的母亲有一天对她说，
[01:07.43]"You'll go to college and when you graduate, you'll make enough money to take you and me around the world. Okay?"	“你要去上大学，等你毕业了，要挣很多的钱，供我们俩周游世界，好吗？”
[01:16.33]So at age 13 when Markita read in Girl Scout magazine that the Scout who sold the most cookies would win an all-expenses-paid trip for two around the world, 于是13岁那年，当玛基塔在女童子军的杂志上看到“售出甜饼最多的童子军能赢得双人免费周游世界的奖励”时，
[01:29.02]she decided to sell all the Girl Scout cookies as she could - more Girl Scout cookies than anyone in the world, ever.	她决定竭尽所能去推销女童子军甜饼――要比世界上任何一个人卖出的女童子军甜饼都要多。
[01:39.35]But desire alone is not enough. 但光有愿望是不够的。
[01:42.48]To make her dream come true, Markita knew she needed a plan.	要让自己的梦想成真，玛基塔知道自己需要一个计划。
[01:47.81]Always wear your right outfit, your professional garb, her aunt advised. “总是穿着合适的服装，也就是你的职业装，”她的姨妈建议说，
[01:54.30]"When you are doing business, dress like you are doing business. “你在推销的时候，就得穿得像做推销的样子――
[01:58.59]Wear your Girl Scout uniform. 穿上你的女童子军制服。
[02:01.21]Always smile. 要始终面带微笑，
[02:02.77]Whether people buy or not, always be nice. 不管人们买不买，都要待人友好。
[02:06.76]And don't ask them to buy your cookies; ask them to invest."	不要要求他们买你的甜饼，而要请他们投资。”
[02:12.48]Lots of other Scouts may have wanted that trip around the world. 其他许多童子军可能也曾想赢得那次免费周游世界的旅行，
[02:16.27]Lots of other Scouts may have had a plan. 其他许多童子军可能也曾有过一个计划，
[02:19.90]But only Markita went off in her uniform each day after school, ready to ask - and keep asking - folks to invest in her dream. 但只有玛基塔每天在放学后穿着她的制服，时刻准备着请求，始终请求人们对她的梦想进行投资。
[02:31.24]"Hi. I have a dream. “嗨，我有一个梦想。
[02:33.68]I'm earning a trip around the world for me and my mom by selling Girl Scout cookies," she'd say at the door."我在通过卖女童子军甜饼为我和妈妈赢取一次免费周游世界的旅行，”她会站在顾客家门口说， 
[02:41.38]Would you like to invest in one dozen or two dozen boxes of cookies?"	“您愿意投资一二十盒甜饼吗？”
[02:47.09]Markita sold 3,526 boxes of Girl Scout cookies that year and won her trip around the world. 那一年，玛基塔卖出了3526盒女童子军甜饼，赢得了她的环球之旅。
[02:56.73]Since then, she has sold more than 42,000 boxes of Girl Scout cookies, spoken at sales conventions across the country, 此后，她共售出了4.2万多盒女童子军甜饼，在全国各地的销售会议中发表过讲话，
[03:06.74]starred in a Disney movie about her adventure and coauthored the best seller, How to Sell More Cookies, Condos , Cadillacs, Computers ... And Everything Else.	并且主演过一部讲述她的经历的迪士尼电影，还与人合著了畅销书《怎样售出更多的甜饼、公寓、汽车、电脑……及其他一切》。
[03:19.81]Markita is no smarter and no more extroverted than thousands of other people, young and old, with dreams of their own. 玛基塔并不比其他成千上万个不分长幼、满怀梦想的人更聪明或者更擅长交际。
[03:29.03]The difference is Markita has discovered the secret of selling: Ask, Ask, Ask! 区别就在于玛基塔发现了推销的秘密：要求，要求，要求！
[03:37.20]Many people fail before they even begin, because they fail to ask for what they want.许多人甚至还没开始就失败了，因为他们不能提出他们想要提出的要求。 
[03:44.10]The fear of rejection leads many of us to reject ourselves and our dreams, 害怕被拒绝导致许多我们这样的人在别人甚至还没有得到机会购买我们推销的东西前，
[03:50.32]long before anyone else ever has the chance - no matter what we're selling.	就否定了自我和自己的梦想――不管当时我们在推销什么。
[03:55.67]Actually, everyone is selling something. 其实，每个人都在推销某样东西。
[03:59.24]"You're selling yourself everyday - in school, to your boss, to new people you meet," said Markita at 14. “你每天都在推销你自己――在学校，向你的老板，或是向你遇到的陌生人，”玛基塔在14岁的时候曾这样说，
[04:08.93]"My mother is a waitress: she sells the daily special .“我的母亲是一名服务员，她推销店里每日特供的菜肴； 
[04:13.27]Mayors and presidents trying to get votes are selling ... 想得到选票的市长和总统也在推销……
[04:17.24]One of my favorite teachers was Mrs. Chapin. 切潘夫人是我最喜欢的老师之一，
[04:21.12]She made geography interesting, and that's really selling ... 她讲的地理课生动有趣，那真的是一种推销……
[04:25.97]I see selling everywhere I look. 在我目之所及的每个地方，我都能看见推销。
[04:29.17]Selling is part of the whole world."	推销就是整个世界的一部分。”
[04:32.13]It takes courage to ask for what you want. 但是要你想要的东西需要勇气。
[04:35.36]Courage is not the absence of fear. 有勇气并非不害怕。
[04:38.81]It's doing what it takes despite one's fear. 因为，去要求就是做要求需要付出的代价，哪怕你心存恐慌。
[04:42.38]And, as Markita has discovered, the more you ask, the easier (and more fun) it gets.	正如玛基塔所发现的那样：你要求得越多，要求就会变得越容易、越有趣。
[04:49.47]Once, on live TV, the producer decided to give Markita her toughest selling challenge. 一次，在电视直播节目中，主持人决定给玛基塔一个对她来说最具挑战性的推销任务。
[04:56.79]Markita was asked to sell Girl Scout cookies to another guest on the show. 玛基塔需要向参加该节目的另一位嘉宾推销女童子军甜饼。
[05:02.35]"Would you like to invest in one dozen or two dozen boxes of Girl Scout cookies?" she asked.	“您愿意投资一二十盒女童子军甜饼吗？”玛基塔问那位嘉宾。
[05:10.40]Girl Scout cookies?! I don't buy any Girl Scout cookies! he replied."I'm a Federal Penitentiary warden . “女童子军甜饼？！不，我不买任何女童子军甜饼！”他回答，“我是联邦监狱的监狱长，
[05:19.77]I put 2,000 criminals to bed every night!"	我每天晚上要看着两千名罪犯上床睡觉！”
[05:24.33]Unruffled , Markita quickly countered , "Mister, if you take some of these cookies, maybe you won't feel so bad and angry. 玛基塔镇定自若地迅速回答说：“先生，如果您买一些这样的甜饼，也许就不会觉得这么糟糕，这么生气了。
[05:34.61]And, Mister, I think it would be a good idea for you to take some of these cookies back for every one of your 2,000 prisoners, too."	而且，先生，我想，您为您的两千名囚犯每人带回一块甜饼也是一个不错的主意。”
[05:45.24]Markita asked.	玛基塔提出了自己的要求。 
[05:46.53]The warden wrote a check.	结果，监狱长签了一张支票。

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勇于提出要求：最伟大销售女将的销售秘诀